The color lacquer of the soles wears out with use. This is not a manufacturing defect, it is simply normal wear and tear.

Charlotte Luxury strongly recommends that our customers consult a professional in leather care or a shoemaker for specific care advice.

In order to keep your shoes in good condition, the following general leather care is recommended:


  • Keep the leather area clean and dry using a dry soft cloth
  • Always store your products away from light and heat
  • Protect your leather good from rain and moisture
  • Store your products in the Charlotte Luxury dust bag provided
  • Avoid contact with abrasive surfaces