HELP
OTHER ISSUES

WE ARE HAPPY TO ANSWER ANY QUESTIONS YOU ARE

THE "ADD TO CART" BUTTON NOT APPEARS ON THE PRODUCT PAGE

For the button “add to cart” appears necessary that you select the available options of the model (size, sole color …)
 
 

HOW CAN I FIND ONE MODEL?

At the top of the shop page you have a search icon. Enter the name of the model you are looking for to find them.
You can also use the filters in the shop to help you find the model you want.
 
 

I CAN NOT ACCESS MY ACCOUNT. WHAT CAN I DO?

When you want to buy from us or access your account, we ask that you login. If your email address or password is not recognized, make sure you’re using the same email address and password you used when you registered with us.
If you do not remember your password, enter your email address in the box “Forgot password” on the registration page, and let you know the password.
You can change your password, main email address or any information at any time, simply by going to My Account.

 

I FORGOT MY PASSWORD. WHAT CAN I DO?

IIf you do not remember your password, click the “Get My Password” button into the login form, enter your email address in the box and click “Submit”
We will send an email reminding you your password.
If you’re still having problems, please contact us.
 
 
 
I HAVE A DISCOUNT CODE, HOW DO I USE?
 
You must enter the code as you receive it, without any space. Type or copy and paste the code in the “promotional code” box (you can find it in section “Confirm order” under articles of your order).
The discount will add directly.
Some coupons only work in determined dates and/or not ar accumulables to other promotions. Please, check the especifications of your special discount.
If you have problems you can contact us